Terms and Conditions
Our furniture is painted in French white a shade of white similar to Farrow and Ball 'Pointing'.
We are happy to hand-paint in a Farrow & Ball paint of your choice or another paint supplier. This constitutes a bespoke finish and is subject to an additional charge.
DIMENSIONS AND DESCRIPTION
We endeavour to give accurate descriptions, dimensions and prices for our furniture, but these may be subject to change, so please confirm at time of order.
A deposit of 50% is required to confirm your order.
The balance plus delivery charge is required before delivery.
For bespoke and made-to-measure items, full payment is required on placing the order.
We reserve the right to make a storage charge where the balance remains outstanding. Beds/Armoires £35.00 per week or part thereof
We charge £65.00 for delivery of our single beds and mattresses to addresses in Kent& E Sussex,2 person delivery of double beds , mattresses and armoires from £95.00
For double beds and delivery to other areas of the country and to Europe please request a quote . Delivery of our single and double beds includes assembly in your chosen position, but our one-man delivery would need assistance with other furniture (armoires and chests of drawers) We are happy to quote for timed delivery. Early-morning delivery is available in London.
Please bear in mind that we do have to cover the congestion & ULEZ charge over and above the standard £85.00. London delivery.
DIMENSIONS It is your responsibility to make sure that the delivery location (room) is accesible for the dimensions of all furniture and that the furniture fits .We will not accept returns if the furniture does not fit
If you decide to cancel within 7 days of your order, your deposit of 50% will be refunded by cheque or bacs. Cancellations after this time and may result in the retention of the deposit.
For bespoke items a refund will not be applicable A credit note may be issued at our discretion.
For hygiene reasons we are not able to accept the return of mattresses that have been opened.
In the highly-unlikely event of damage, please inform us immediately and the item will be replaced. If you simply change your mind on delivery, we will take the furniture back with us and refund the cost less the delivery & return charge.
If you change your mind within your statutory right period the item must be returned to us in the original packaging all at your own cost.
if you would like us to collect we reserve the right to make a collection charge of £95.00.
This return offer does not apply to bespoke and hand-made items.
In the highly unlikely event of faults, we will repair or replace the item. We are not responsible for faults due to normal wear and tear, water or other liquid, shrinkage, unusual temperature variations, faults found 12 months beyond date of purchase.